Shipping Policy 🍪

 

Thank you for choosing CK Cookies! Every batch is baked fresh with love, then carefully packed so your cookies arrive just as delicious as when they came out of our oven.

Processing Time

If you place an order will not be shipped immediately.

OUR COOKIE MENU IS UPDATED EVERY FRIDAY AND WILL BE OPEN TO THURSDAY AT MIDNIGHT OF THE FOLLOWING WEEK, THOSE ORDERS WILL BE SHIPPED THE FOLLOWING MONDAY.  (If it falls on a Holiday they will be shipped the next  business day)

  • All cookies are made to order, and as they say "Good things take time and Great Things take a little longer" so please be patient since we bake our cookies once a week and ship them on Monday (Tuesday the latest).
  • During holidays or busy seasons, processing may take a little longer, but we’ll always keep you updated.

Shipping Options & Delivery Times  🚐

  • Priority Mail Shipping (UPS or USPS) : 1 to 3 days  depends on the location 
  • Local Pickup (if available): Only for cookie lovers near the Kissimmee area. Please let us know in advance to be able to accommodate your request.  

*Delivery times are estimates and may vary due to carrier delays.

 Shipping Rates

  • Rates are calculated at checkout based on your order size/weight, and destination.

Warm Weather & Perishable Treats

  • We use Priority shipping to ensure your cookies arrive as fresh as possible, but please keep and eye on your mailbox after your shipping date has been confirmed so your cookies don't stay out in the extreme heat for too long.

Where We Ship  📦

  • CK Cookies currently ships to:
    • All U.S. states, Puerto Rico, Alaska and Hawaii.
    • Please note we DO NOT ship to P.O. Boxes.

Order Tracking  📩

  • Once your order ships, you’ll receive a tracking email so you can follow your cookies’ journey from our oven to your doorstep.

Lost, Stolen, or Damaged Packages  📪

  • CK Cookies IS NOT responsible for delays or damages caused by shipping carriers, we are also not responsible for lost orders due to incorrect or incomplete addresses, therefore please double check your address info before placing your order.

Questions?

We’re here to help! Reach us at ckcookiesshop@gmail.com  if you have any questions because no cookie lover should go without their CK Cookies. 🍪