Terms & Conditions

Last updated: 08/27/25

Welcome to CK Cookies! By placing an order with us, you agree to the following terms and conditions. Please read them carefully before enjoying our cookies.


1. Orders & Payments

  • The minimum to place an order is 3 cookies.
  • All orders must be placed through our website.
  • We accept secure online payments via the 3rd party providers offered by Shopify
  • Orders are confirmed once payment is received in full.

2. Shipping & Delivery

  • If you place an order it does not mean that it is shipped immediately. Our Cookies are hand made and baked once a week, we open the Menu from FRIDAY to THURSDAY, and all orders will ship following MONDAY. (If it falls on a Holiday they will be shipped the next  business day)
  • We carefully package each order to ensure cookies arrive fresh and safe.
  • Shipping times may vary depending on location and carrier. Once shipped, we are not responsible for postal delays.
  • You will receive confirmation once your order is shipped.
  • Local pickup may be available if you are close to the Kissimmee area.
  • Sorry but at this moment we Do Not offer delivery.

3. Returns & Refunds

  • Because our cookies are perishable, all sales are final.
  • If your order arrives incorrect (from what you chose), please contact us within 24 hours with photos, and we’ll make it right.

4. Allergy Disclaimer

  • Some of our cookies contain nuts, gluten, dairy, and other allergens.
  • While we do our best to prevent cross-contamination, all cookies are baked in the same kitchen. Customers with severe allergies should use caution.

5. Custom & Bulk Orders

  • Bulk, event, or custom cookie orders may require 1–2 weeks’ notice.
  • Please contact us for more information.

6. Intellectual Property

  • All photos, logos, and content on our website are the property of CK Cookies. Please don’t use them without permission.

7. Changes to Terms

We may update these Terms & Conditions from time to time. The latest version will always be posted on our website.


📩 Contact Us

If you have any questions about these Terms, feel free to reach out:
📧 ckcookiesshop@gmail.com